Client Services Collections Coordinator – Legal/Professional Services | Toronto ON

Our client is recruiting for a Collections Coordinator to join their dynamic team.  The Coordinator, Client Services will maintain a good client relationship while obtaining payment of accounts.

Summary of Responsibilities:

• Direct contact with clients to obtain payment of accounts while maintaining the client relationship
• Meetings with lawyers to achieve and maintain appropriate AR and WIP levels
• Reconcile client payments and accounts
• Liaise with Practice Billing Coordinators for resolution of unpaid A/R billing issues
• Prepare various reports as requested
• Report collection status to the lawyers and management
• Updating notes in the collection software
• Any other task as assigned by the Manager, Client Services

Core Skills and Requirements:  

• Minimum five years of experience in a professional services firm
• Law firm experience preferred
• Excellent communication and interpersonal skills
• Experience with Aderant (CMS) and MiniSoft software an asset
• Intermediate level Excel experience
• Post-secondary degree at either a College or University level is required
• Strong verbal and written communication skills
• Strong analytical skills
• Attention to detail
• Deadline focused and able to set priorities while maintaining flexibility
• A team player with good interpersonal skills
• Available to work overtime when necessary