Client Services Collections Coordinator – Legal/Professional Services | Toronto ON

  • Full Time
  • Anywhere
  • Posted 1 month ago

Client Services Collections Coordinator – Legal/Professional Services | Toronto ON

Our client is recruiting for a Collections Coordinator to join their dynamic team.  The Coordinator, Client Services will maintain a good client relationship while obtaining payment of accounts.

Summary of Responsibilities:

  • Direct contact with clients to obtain payment of accounts while maintaining the client relationship
  • Meetings with lawyers to achieve and maintain appropriate AR and WIP levels
  • Reconcile client payments and accounts
  • Liaise with Practice Billing Coordinators for resolution of unpaid A/R billing issues
  • Prepare various reports as requested
  • Report collection status to the lawyers and management
  • Updating notes in the collection software
  • Any other task as assigned by the Manager, Client Services

Core Skills and Requirements:  

  • Minimum five years of experience in a professional services firm
  • Law firm experience preferred
  • Excellent communication and interpersonal skills
  • Experience with Aderant (CMS) and MiniSoft software an asset
  • Intermediate level Excel experience
  • Post-secondary degree at either a College or University level is required
  • Strong verbal and written communication skills
  • Strong analytical skills
  • Attention to detail
  • Deadline focused and able to set priorities while maintaining flexibility
  • A team player with good interpersonal skills
  • Available to work overtime when necessary

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