Legal Operations Specialist – Trademarks | Ottawa ON

Our client is recruiting for a Specialist, Legal Operations with Trademark experience to join their Intellectual Property team.  You will be a key member of a dynamic and innovative group of lawyers, clerks and legal support staff, providing the highest level of service to clients, while having the opportunity to cultivate your skills as part of our successful national Intellectual Property team.  This firm offers a hybrid work environment with reimbursements to support digital working, a strong mentorship program, certification in Legal Project Management (LPM), and an environment that helps you develop your desired career path, including access to training and continued education opportunities.  This is an immediately opportunity that can be located in Toronto or Ottawa, ON.

Summary of Responsibilities:

• Acts as a primary contact (with IP key client Coordinators) for the intake of new matters for the IP key client portfolio
• Reviews and assesses each new IP key client matter and provides responsible lawyer(s) with key matter details including estimate of time commitment and urgency of matter as well as matter/client specific requirements
• Manages the recording, docketing and coordination of all IP key client deadlines including liaising with clients/counsel and adjusters on deadlines
• Collaborates with Law Clerks, Practice Assistants and Lawyers to manage matters and ensures deadlines are actioned
• Develops and maintains a monitoring system for day to day communications and follow up on IP key client matters
• Collaborates with the IP key client Lead Partner to develop workflow processes to optimize the case load management
• Develops and generates reports of IP key client matter deadlines
• Develops and generates reports to provide Lawyers and clients with the status of IP key client matters
• Undertakes IP key client workflow current state reviews and develops recommendations for new workflow processes and/or efficiencies
• Manages the creation and maintenance of IP key client precedents, procedures and playbooks
• The Specialist, Legal Operations will bill their time according to the IP key client agreement and also perform other law clerk billable work as required

Core Skills & Requirements:

• A minimum of 3 years’ experience with relevant Trademark experience and knowledge of the filing and prosecution of a trademark to registration
• Minimum post-secondary education of a Law Clerk or Paralegal Diploma or equivalent
• Excellent interpersonal and communication skills with ability to work with key stakeholders at all levels of the Firm
• Superior organizational, data management and problem solving skills
• Proven project and time management skills and ability to manage a variety of concurrent projects
• Experience developing work flows an asset
• Advanced computer skills, particularly with the Firm’s preferred technologies
• Experience with Intellectual Property Database platforms an asset
• A team player with a strong work ethic and a desire for continuous improvement